FAQs

  • Tickets are available on here.

  • Please sell your ticket via Tixel. Tixel integrates directly with Tixr, which makes it incredibly easy to locate and resell your Hidden Lakes tickets. To get started, visit their sellers page.

  • Yes, the Festival is R18.

  • No, if you are under 18 you will not be allowed to enter the Festival.

  • There are only three types of ID accepted in New Zealand by law, all of which must be current and valid on the day of White Out Festival. These are:

    • NZ Photo Drivers’ Licence

    • NZ or International Passport

    • Kiwi Access Card (previously known as the ‘18+ Card’)

  • Hidden Lakes Festival is held at the Hagley Event Triangle, Christchurch Central City.

  • Hidden Lakes is an all-weather event. Wear comfortable shoes, sunscreen and bring a warm jumper just in case.